Every Patient's Voice Should be Heard | Hospital Integration
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Strengthening the patient-nurse relationship.

The Problem

The Problem

Frustrated patients who feel disconnected from the hospital staff. Nurses who feel anxious, even overwhelmed, in their attempts to meet the standard of care.  Without  accurate and current information, positive change is unlikely.  The result is a perplexed administration, a discouraged nursing staff and unhappy patients.

The Solution

Patient Voice empowers patients by improving communication and strengthening the patient/nurse relationship. Nurses benefit from workload efficiencies and simplified documentation, while administrators gain access to real-time data regarding patient sentiment, nursing metrics, and even customized reports.

ENGAGING THE PATIENT

Continuous communication places the patient at the center of the health care circle. Patient Voice keeps them feeling connected!

Increased Connectivity

Increased Connectivity

Patient Voice connects the patient directly to the nurse. No intermediary is needed. A direct line of communication empowers patients and promotes confidence in the nursing staff.  

Continuously Informed

Continuously Informed

Patient Voice allows the nurse to continuously update the patient with current information. These updates reduce patient anxiety and prevent frustration.

Instant Feedback

Instant Feedback

Patient Voice provides an honest mechanism for patients to instantly express their level of satisfaction.  One simple touch immediately informs the staff of any potential problem.

Access to Educational Material

Access to Educational Material

Patients can investigate questions regarding their medications or procedures from the bedside. Patient Voice documents that discharge information and instructions are reviewed and understood by the patient prior to leaving the hospital.  

ASSISTING THE NURSE

Most nurses provide quality care. Shouldn’t they be recognized?

Efficient Communication

Efficient Communication

Walking back and forth between hospital rooms is not an effective use of nursing resources. Patient Voice reduces these unnecessary trips while keeping the patient continuously informed.

Complex Task Management

Complex Task Management

Nurses are busy and surrounded by distractions. With Patient Voice, your nurses will effectively manage their workload and never forget to complete important tasks on time – even if the task needs to be delegated to another nurse, or the next shift.

Document Compliance

Document Compliance

Hourly Rounding and additional visits are automatically recorded and documented, allowing nurses to spend less time at the computer, and more time with their patients.  

Responsive & Attentive Nursing is Recognized

Recognize Responsive & Attentive Nursing

The majority of nurses work hard to provide their patients with quality healthcare. Patient Voice helps identify these nurses so that their diligent efforts can be rewarded.

INFORMING THE ADMINISTRATION

Better information leads to better decisions. Patient Voice provides real answers in real-time.

Real-Time Data

Real-Time Data

Patient Voice provides administrators with real-time information collected at the point of service. Information documenting patient/nurse interactions and patient sentiment continuously flows into the data bank at a rate determined by the administration.

Rapid Data Analysis

Rapid Data Analysis

Patient Voice quickly identifies problems for early intervention and corrective action. Data collected regarding nursing metrics, patient satisfaction, and customized surveys is immediately available for analysis and reporting.

Monitor Trends

Monitor Trends

Tracking data to identify and monitor trends has never been this easy. Patient Voice compiles reports and sends them to decision makers with a few clicks of a button.

Satisfaction Snapshot

Satisfaction Snapshot

Patient Voice allows administrators to clearly and instantly visualize the level of satisfaction, as indicated by their patients, at any point in time.

Every patient’s voice should be heard.

MOVING FORWARD

Whether you are a nurse, an administrator, or a patient, we would like to hear from you. If you’re interested in seeing how Patient Voice works, want to schedule a presentation, or just have a few questions, feel free to start a conversation.